Terms and Conditions

Definitions

By accessing and using this website, you agree to these terms and conditions. "Client", "You", and "Your" refer to the person accessing the website and agreeing to PCLnXAI's terms. "PCLnXAI", "The Company", "We", and "Us" refer to our company and its legal entities. "Party" and "Parties" refer to both the Client and the Company or either of them individually.

Privacy Statement

We value your privacy and are committed to protecting it. We are GDPR compliant and SOC 2 Type II certified, ensuring enterprise-grade security for sensitive data. We continuously review our systems to provide optimal service. Any unauthorized action against our data will be investigated and acted upon legally.

Confidentiality

Client records are confidential and will not be shared with third parties except as required by law. Clients can request copies of their records with reasonable notice. We will not sell or share your personal information, and communications will only be related to our services.

Appropriate Use of Services

You are responsible for the content you create and transmit while using PCLnXAI services. You must not:

• Use the platform for illegal, abusive, or fraudulent activities
• Impair or damage the service or platform
• Attempt unauthorized access to our systems
• Violate laws or regulations

Please do not share login credentials or passwords. Each user should have a separate account, and we will never ask for your password.

Disclaimer

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, we exclude all warranties related to this website and its content. We are not liable for any direct or indirect losses or damages arising from using this site, including business loss, system damage, or data corruption.

Payment and Fees

Taxes

Fees are exclusive of any taxes, levies, or duties, including VAT, GST, sales, or use taxes. Subscribers are responsible for paying all applicable taxes unless a valid exemption certificate is provided.

Data Security and Compliance

PCLnXAI ensures that all data processing is performed within your secure environment with no external data transfers. We use encryption, role-based access controls, and comprehensive audit trails to protect sensitive information. We maintain full GDPR compliance and SOC 2 Type II standards.

Termination of Agreements and Refunds

Both parties may terminate an agreement at any time. No refunds will be provided for services already in progress. Fees for unused services may be considered for refund depending on the circumstances of termination.

Intellectual Property

All content on the website, including logos and proprietary algorithms, are the intellectual property of PCLnXAI. Our trademarks, including the Payroll Root Cause Analyzer (PRCA™), are protected under U.S. and international law.

Communication

For inquiries, please contact us at info@pclnxai.com. We operate through legal entities in both the U.S. and the U.K.

Force Majeure

Neither party shall be held liable for failure to perform obligations due to events beyond their control, including natural disasters, war, or civil unrest. Any affected party will notify the other and attempt to comply with the terms as soon as possible.

Waiver

Failure to enforce any provision of these terms does not waive the right to enforce them in the future. No waiver of these terms shall be valid unless explicitly stated in writing.

Marketing and Brand Usage

We may use the Client's name and logo for marketing purposes on our website and other promotional materials, with reasonable confidentiality standards.

General

These terms are governed by U.S. and U.K. law, depending on the contracting entity. By using this website and our services, you consent to these terms and agree to the exclusive jurisdiction of the courts in the respective country.

If any of these terms are deemed unenforceable, the remaining provisions will continue in full effect.

Notification of Changes

We reserve the right to update these terms periodically. Changes will be announced on our website. If significant changes occur to our privacy policy, affected users will be notified. Please review these terms regularly.